
Locker Room Chats
A weekly video series filled with tips, ideas, & resources
Ditch the Lecture If You Want to Improve Teams
Ain't nobody got time for a lecture⦠am I right?!
So why do we think that will work when we want people to improve something? You got me⦠but it's a REAL popular belief.
If you want to improve something on your team (or have a role in team improvement in some way cough cough #HR), for the love of Pete, ditch the lecture and do THIS instead. Everyone, including your metrics, will thank you.
Improving Your Individual Performance with CliftonStrengths
You asked, and I heard ya ππΌ ! Here's the 4-1-1 on improving your individual performance AND strengths and how to use them (hint... you can do both at the same time π)
Two reasons people fail to achieve their goals & how to avoid them
Two of the biggest reasons I see people FAIL to achieve their goals and how YOU can avoid them... I'm spilling the tea this week π
If you want to accomplish big things this year (for yourself OR for your team!), check out this week's tip and learn how to avoid two of the biggest mistakes I see people make when working towards goals and outcomes.
3 Steps to Crush your 2025 Goals
Do you have big goals in 2025? Yeah, me too.. and I've got 3 tried and true steps to crush them! π I don't subscribe to the ol' "new year, new me" narrative - but I DO believe in a new year, more FOCUSED me. And this year I've got some big goals for myself and my business - cue the focus - you with me?
Why Customization is Killing Your Customer Service
Over-customization is killing your customer service! π and the perceived (and sometimes very real) performance of your team is suffering as a result.
I see and hear this most often with internal-service departments and teams (HR, IT, Finance etc.) though it has impacts beyond just these teams.
If you find that your internal customers (aka the rest of the organization, leaders, execs!?) are battling with your teams and not trusting you or your team's expertise then it's time to check out this quick video π
TLDR; Training is NOT the universal answer to all things
How many of us in the leadership development space have received the request "can you provide communication training?" ..... what. does. that. even. mean!?
Before you go whip up the best communication training anyone has ever seen (again I ask.... what even is that...), please watch this video. Your clients, customers, and even you, will thank you π
Donβt forget to look outside your organization
Giving your team clear direction, tons of support, and still not seeing the results you and your organization need? Might be time to do this...
Simple Performance Management Tactics
It's a question I hear a lot... "how can I manage performance if I don't have any support from above?". Although it may not be as cut and dry, there are still a few very simple ways you can manage the performance of your team that is 100% within your control.
The Power of Clarity
Want to know one of the simplest way to improve performance on your team? It's a lot simpler than you might think...